Managing Your App

How to Use Your Customers Dashboard

Welcome to your Customers page. Here you will be able to see all of your app customers and take actions on them. Whether its favoriting, exporting data for reporting or sending individual push notifications that can all be accomplished here. If you have the Groups add-on enabled, you will want to see this article here to view your users and groups. In order to take full advantage of the Customers page, we recommend to enable and set up the Sign-up feature. This will encourage your users ...

How to Send Push Notifications

*Note: With our latest update, we have released the ability to send Single or Multi-User push notifications. More information about this at the end of this article. Our push notification system has a great deal of options for customization that helps you target users the right way. The 5-step push send process is quick & simple, and you can do it right through your dashboard. To get started, just log into an app and head to the Manage section and click the Push Notifications on the left side ...

How to Transfer Your App to Another Developer Account

To transfer an iOS app to another Apple Developer/iTunes Connect account, just follow the instructions below. You may also want to check out Apple's own tutorial here (https://developer.apple.com/library/ios/documentation/LanguagesUtilities/Conceptual/iTunesConnect_Guide/Chapters/TransferringAndDeletingApps.html). Transferring Android apps between Google Developer accounts is pretty simple, and they already have a great instructional web page for it here (https://support.google.com/googlepla...

Manage Your App on the Go Using Skipper

Skipper website: Skipperapp.io (http://www.skipperapp.io/) iTunes App Store (https://itunes.apple.com/us/app/skipper-mobile-business-manager/id605792332?mt=8) Google Play Store (https://play.google.com/store/apps/details?id=com.bz.skipper&hl=en) Skipper Description: Skipper is the mobile management tool for mobile apps built on the our platform. Skipper enables you accomplish many management tasks directly from your mobile device. Simply launch Skipper and log into your application’s acco...

Using Your Analytics Dashboard

New year, new analytics overhaul! With the advancements in our PWA product, we have overhauled our Analytics offerings. We also added more detail to the data to help your business better understand how your app is performing and to drive its growth. Let's dive in! At the top, you will find your filters. These are straightforward, you have the option to show just the live app views so you can filter out the preview app, or you can show the preview app data if this is a demo account as a sales...

When You Would Need to Republish Your App

After your app goes live in the App Store and Google Play, there are some changes that require a full app update in order to take effect. When an app is updated and released, users will be prompted to install the new version on their devices. Once they do so, they'll see those changes reflected in the app. If your change falls under one of these categories below, just republish your IOS app for a $100 fee, or update your Android app for free. Note: Any changes you make within Steps 1-3 of ...

Certificate Revoked Notice

If you have an Apple Developer account, at some point you'll receive the notice below. Emails like this can be alarming, because it sounds like a problem has occurred within your account that will affect your apps in some way. That's very rarely the case though. When we're renewing push notifications—either because the certificate has expired or the notifications are failing to come through—we have to revoke the existing push notification certificate ("APNs Production iOS certificate") in or...

Industries that Apple Will Not Publish Apps For

Apple's approval guidelines (https://developer.apple.com/app-store/review/guidelines/) are extremely strict. As a result, we set down specific limitations to help you get your app approved. Apple's No-Go's: - App Company Apps: For example, your new app company's name is Mobile App Masters and you want to create the "Mobile App Masters App." There's no way Apple will approve it, since it's purely marketing in nature. As a result, we will not upload it. - Wedding or Personal Event Ap...

Managing your app from your phone

Skipper is the mobile management tool for mobile apps built on the our platform. Skipper enables you accomplish many management tasks directly from your mobile device. Simply launch Skipper and log into your application’s account to: - See how many users have downloaded and interacted with your business’ app. - View an Activity Stream of your users’ activity. - Send targeted push notifications to your users. - View, manage and receive real-time alerts on orders, reservations,...